Privacy policy

Last Updated: 30 July 2026

At HRIAARAA, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, browse our products, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit or purchase from our website, we may collect information such as:

  • Full name
  • Mobile/telephone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Product preferences and information you provide to us
  • Payment-related information required to process your transaction
  • Information provided when you contact our customer support
  • Website usage, device and browser information, where collected through Shopify, cookies or similar technologies

We do not directly store your complete debit card, credit card or banking credentials. Payments are processed through third-party payment service providers.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Process payments
  • Arrange delivery through our logistics partners
  • Send order confirmations and shipping updates
  • Respond to customer enquiries
  • Process eligible returns and exchanges
  • Provide customer support
  • Improve our website, products and customer experience
  • Prevent fraud, misuse and unauthorised transactions
  • Comply with applicable legal, tax and regulatory requirements
  • Send promotional communications where you have opted in or where otherwise permitted by applicable law

3. Payment Information

Payments made through our website may be processed by third-party payment providers such as Razorpay.

Your payment information may be handled directly by the payment provider in accordance with its own privacy and security practices.

HRIAARAA does not intentionally collect or store your complete card number, CVV, UPI PIN or banking password.

4. Sharing of Information

We may share necessary information with trusted third-party service providers only where required to operate our business.

These may include:

  • Shopify – website, checkout and order management
  • Razorpay – payment processing
  • Delhivery and other logistics partners – order delivery and tracking
  • Technology, analytics and marketing service providers, where applicable
  • Government authorities, regulators or law-enforcement agencies where required by applicable law

We do not sell your personal information to third parties.

We only share information reasonably necessary for the relevant business purpose.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember shopping-cart information
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing and advertising where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Marketing Communications

If you choose to receive promotional communications from HRIAARAA, we may use your email address or phone number to send information about:

  • New launches
  • Offers and discounts
  • Collections
  • Sales
  • Other HRIAARAA updates

You may unsubscribe from promotional emails at any time using the unsubscribe option provided in the communication or by contacting us.

Your choice to opt out of marketing communications will not affect transactional messages such as order confirmations, payment updates or delivery notifications.

7. Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil your orders
  • Provide customer support
  • Handle returns and exchanges
  • Maintain appropriate business and transaction records
  • Meet applicable legal, tax and regulatory requirements
  • Resolve disputes and prevent fraud

When information is no longer required, we may delete or anonymise it in accordance with applicable law and our operational requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to request information about the personal data we process and to request correction or deletion where applicable.

Where processing is based on your consent, you may withdraw your consent, subject to applicable legal requirements and any consequences permitted by law.

To exercise applicable privacy rights or raise a privacy-related concern, contact us using the details below.

10. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

11. Third-Party Websites and Services

Our website may contain links to or integrations with third-party services such as payment providers, social media platforms, logistics providers and other external services.

Those third parties may have their own privacy policies and terms. HRIAARAA is not responsible for the privacy practices of third-party websites or services outside our control.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or privacy practices.

The updated policy will be published on this page with the revised "Last Updated" date.

13. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us:

HRIAARAA
Email: hriaaraaco@gmail.com
WhatsApp/Phone: +91 85910 38590
Location: Maharashtra, India

We will make reasonable efforts to respond to privacy-related requests within the time required under applicable law.